Insights

Response times, peak demand and request patterns, drawn from real interactions, not guesswork.

See what's happening across your venue.

Pronto turns everyday service activity into useful operational visibility, without another complicated system to run.

Requests today
0
+ 12% vs avg
Avg response
0
Faster
Specials viewed
0
+ 9%
Satisfaction
0
+ 3 pts
Returning guests
0
+ 4 pts

Requests by hour

Know when guests need you most.
12p3p6p9p12a

Request types

What guests ask for most.
  • Call waiter42%
  • Request bill31%
  • Water17%
  • Assistance10%

Service you can finally see.

Hospitality creates enormous amounts of operational information that usually disappears the moment the interaction ends. Pronto makes those interactions measurable.

Peak demand

Know exactly when guests request service the most.

Response times

Understand how quickly requests are being handled.

Service hotspots

See where demand concentrates across the venue.

Request patterns

Learn what guests repeatedly need, and plan for it.

Guest feedback

Capture satisfaction immediately after service.

Venue trends

Compare activity across days, periods or locations.

Your guests are already asking.

Make sure your venue can hear them.